Last updated on January 1, 2022.
Delivery times may be longer than usual due to the COVID-19 pandemic across the globe. Several airlines suspend or slow down cargo transportation in various countries and regions.We will arrange shipment as soon as the delivery industry gets back to normal.
In addition to this, you may see order delays due to slower logistics and increased customs security checks. Due to these circumstances, please allow longer shipping times than stated in our Shipping Policy. (about 5-10 days)
We support worldwide shipments such as (USA, AU, EU, UK) and many other countries around the world.
No matter where you are, our goal is to provide more convenient, faster and safer logistics methods to ensure that your packages are safer and delivered as soon as possible.
- Some countries that the logistics cannot reach cannot be shipped, if you have any questions, please contact us, thank you for your understanding.
- If the delivery cannot be made due to undeliverable countries/regions or unexpected circumstances, the FastSinyo customer service team will contact the customer by email within 48 hours for refund processing.
Normally orders will ship within 2 business days of processing payment, unless particularly noted else where on the website, at the time order is placed, or you receive an email notice that an item in your order has been delayed. Any expected delivery dates that may be given are only estimates. Orders can be delayed due to verification or the time the order has been placed. Orders may be delivered in separate shipments. All purchases through fastsinyo.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier.
Delivery Time = Processing Time + Shipping Time
Processing time: Orders are usually processed within 24 hours of receipt, we will do order confirmation, package quality check, packing and shipping.
- For stock orders, items will be dispatched from our warehouse within 2 business days.
- For custom or wholesale orders, please contact us to check production time !
Additionally, a notification email will appear at your email address when the package has been dispatched. With the tracking number of your package, you can copy it to 17track ( https://t.17track.net ) website to track your package.
(Standard Shipping Applicable to all products)
(Express Shipping is applicable to all products, not applicable to live products such as: Power Bank)
A complete and correct shipping address is essential. We cannot change the shipping address once your order is ready to ship or has shipped. If a package is returned to us due to an incorrect or incomplete address provided by you, the customer, or your agent, we will contact you immediately to make a correction and the package will be reshipped for an additional shipping charge. You must provide a daytime phone number for all orders. Sometimes packages are returned to FastSinyo as undeliverable. When the carrier returns an undeliverable package to FastSinyo, please contact FastSinyo customer service to arrange reshipment.
Shipping time is an estimated quote from our courier, so FastSinyo is not responsible for any delays after shipment. Occasional delays may occur due to factors beyond our control, such as destination country, customs, weather, etc., but rest assured that FastSinyo will do its best to minimize any inconvenience that may arise.
When you place an order on the FASTSINYO website, you will receive a shipping info email from Amazon and/or one from the website. Please check your registered email inbox for your order status. Additionally, you can check the shipping info through My Account -> Order History after you log in to our website.
Duties and Taxes
For international orders, shipping charges do not include duties and taxes. These fees are imposed by the country you ship to and payment is required to release your order from customs upon arrival.
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We are always here to answer all your questions